Legal · Updated 2026-09-01

Terms of Service

The short version: screening and matching are free — for you and for the clinic. A fee exists only between us and a clinic, only when treatment is actually performed, and only when our code is used. You never pay us for an introduction.

1. What we are, and are not

Miami Dentist is a concierge matching and referral service. We are not a dental practice, do not employ dentists, and do not provide treatment, diagnosis, or medical advice. Every clinician we introduce you to is independently licensed and solely responsible for the care they provide. Nothing on this site is a substitute for professional examination.

2. The matching service is free

Submitting a request, being screened, and receiving an introduction costs you nothing and obligates you to nothing. It also costs the clinic nothing. Our compensation is a service fee paid by the clinic only if (a) treatment is actually performed, and (b) our referral or discount code is presented and used. If you attend a consultation and choose not to proceed, no fee arises anywhere. Fee terms are fixed in advance and identical across our network, so no clinic can pay for a better recommendation.

3. Screening and referral

We screen requests to route them well: the nature of the case, urgency, language, and how you intend to pay. Where a case is not a fit for our primary network — for example, where insurance is the only payment route and the matched clinics are fee-for-service — we may refer the case to other qualified, licensed providers instead. By submitting a request you authorize us to share the information you provide with the provider(s) we introduce you to, for the purpose of arranging your care. See the Privacy Policy for exactly what is shared and when.

4. Membership (Priority Access)

Membership is optional and never required to use the free matching service. Plans, billed monthly and cancellable any time effective the next billing cycle:

• Priority — $39/month. Priority appointment placement with network dentists, a covered periodic checkup and professional deep cleaning at participating network clinics, and member pricing where offered.
• Priority+ — $79/month. Everything in Priority, plus covered 3D CBCT imaging (Planmeca Viso™ G7 or equivalent at participating clinics) and priority placement with our most selective network dentists, including practices operating complete in-house laboratories.
• Onyx (Private Client) — by application. An annual retainer priced on scope, plus per-case clinical fees paid directly to the treating clinicians. Onyx provides introduction, discretion and scheduling services, including after-hours and private openings of licensed facilities where clinically appropriate; such arrangements require a substantial deposit, disclosed and agreed in writing before booking, which is applied toward treatment performed or otherwise handled per the written arrangement. All Onyx care is delivered by independently licensed clinicians in licensed facilities.

Membership benefits are fulfilled by independent participating clinics, are subject to clinical suitability and scheduling availability, are personal to the member, and do not accumulate if unused within their period. Membership is a convenience and access program — it is not dental insurance, not a discount medical plan under Fla. Stat. ch. 636 unless separately registered, and not prepayment for treatment beyond the stated benefits.

5. Emergencies and the after-hours deposit

We arrange emergency visits 24/7/365. Booking outside a clinic's business hours requires a deposit, disclosed at booking, which secures the call-out and is credited in full against your visit. Deposits are refundable if the clinic cannot see you; they are not refundable for no-shows. If you have facial swelling affecting breathing or swallowing, or uncontrolled bleeding, call 911 or go to an emergency room first.

6. Financing

Where financing is presented, it is offered by third-party banks and lending partners, requires a credit application and approval directly with the lender, and is never issued, guaranteed, or decided by us. We receive no part of your loan; where a lender pays a referral fee for an introduction it does not change your rate or terms.

7. Cost information

Cost figures on this site are regional estimates for South Florida assembled from published fee data and quotes patients have shared with us. They are context for reading a quote, not quotes, and no clinic is bound by them.

8. Acceptable use, disclaimers, liability

You agree not to submit false requests, scrape or resell our content or directory data, or use the service to harass providers. The service is provided as-is; to the fullest extent Florida law permits, our liability is limited to amounts you paid us (membership fees or deposits) in the twelve months before a claim, and we are not liable for the acts or omissions of independent providers. These terms are governed by Florida law; venue is Miami-Dade County.

9. Changes and contact

We may update these terms; material changes will be dated at the top of this page and, for members, notified by email before taking effect. Questions: use the contact form.